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Technical IT Support Specialist
1 month ago
VIQU Ltd is seeking a highly skilled Technical IT Support Specialist to join their team on a 3-month contract in Bristol.
The ideal candidate will have recent IT Service Desk experience within the legal sector, with strong knowledge of ITIL practices and Service Now. They should also have expertise in Windows 10/11 administration and support, as well as experience with Microsoft Office applications (M365) and Active Directory.
The successful candidate will be required to triage and resolve tickets efficiently, utilizing their excellent diagnostic and resolution skills. Additionally, they should have proficiency in using ITSM ticket management systems, such as Service Now.
This is an exciting opportunity for a skilled Technical IT Support Specialist to work onsite in Bristol and contribute to the success of VIQU Ltd. The position has the potential to extend beyond the initial 3-month contract.
The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience. This compensation package reflects the level of expertise and qualifications required for the position.
The job description can be broken down into several key areas:
Job Responsibilities- Provide technical IT support for a 3-month contract
- Triage and resolve tickets efficiently
- Utilize ITIL practices and Service Now
- Administer and support Windows 10/11
- Manage Microsoft Office applications (M365)
- Experience with Active Directory and multi-factor authentication
Requirements
- Recent IT Service Desk experience within the legal sector
- Strong knowledge of ITIL practices and Service Now
- Expertise in Windows 10/11 administration and support
- Experience with Microsoft Office applications (M365)
- Active Directory and multi-factor authentication
About VIQU Ltd
VIQU Ltd is a reputable organization offering challenging opportunities for skilled professionals like you. We value your expertise and are committed to providing a supportive work environment. If you're looking for a dynamic role that utilizes your technical skills and experience, we encourage you to apply.
