Technical Support Professional
2 days ago
About the Company
">Our client is an innovative IT company renowned for delivering robust messaging, collaboration, and cloud technology solutions.
">Your Role
">As a Junior Technical Support, you will be part of the Technical Support Department, managing our client's customer support infrastructure.
">Main Responsibilities
">Providing support for Microsoft products, including setting up and supporting internal laptops and servers.
">Requirements
">- ">
- Up to two years in a customer-centric IT support role.">
- Experience handling first-line support, service desk tasks, and troubleshooting IT issues.">
- Windows support experience.">
- Proficiency in Office 365.">
- Excellent English communication skills (written and verbal).">
What We Offer
">A salary range of £24-28,000 per annum, plus a profit share bonus based on company performance.
">Fantastic office location by the Portishead Marina.
">Company pension scheme (Standard Life).
">Company healthcare scheme after six months.
">We celebrate diversity and encourage everyone to join and be themselves at work.
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