Senior Test Centre Associate

6 days ago

London, Greater London, United Kingdom Reed in Partnership Full time
About the Role

We are seeking a highly skilled and experienced Senior Test Centre Associate to join our team at Reed in Partnership. As a Senior Test Centre Associate, you will be responsible for the efficient delivery of tests to participants, ensuring that relevant procedures and guidelines are adhered to at all times.

Key Responsibilities
  • Invigilation of exams and delivery of tests to participants
  • Management of the Test Centre, including supervision and coaching of Test Centre Associates
  • Review of test centre schedule to identify the number of candidates booked in and organising how any non-standard accommodations will be delivered
  • Notifying the DVSA HR team of employee absences to allow alternative cover to be arranged
  • Providing management support to the Test Centre Manager as required
  • Handling and reporting incidents that could impact candidate testing in line with our incident management procedures
Requirements
  • Experience of leading or supervising a team
  • Full UK driving licence (although driving will not be required for all locations)
  • Significant demonstrable experience in providing high-quality customer service
  • Excellent attention to detail and accuracy
  • Flexible in working hours and days, including evenings and Saturday
What We Offer

We offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. Our Senior Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you.

Shifts could range from mornings to evenings, with the possibility of working occasional Saturdays. The ideal candidate needs to be available for all operating days and flexible to work occasional evenings and Saturdays.

We are an equal opportunities employer and welcome applications from all qualified candidates. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

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