Strategic Account Growth Manager
2 days ago
We are seeking a highly skilled Strategic Account Growth Manager to join our team in Dublin or London. In this role, you will be responsible for driving growth and success for our strategic customers in the region.
As a key member of our Customer Success team, you will work closely with Sales, Professional Services, and other internal teams to deliver exceptional customer experiences and drive business results.
The ideal candidate will have 9+ years of experience in a customer-centric role, with a proven track record of building strong relationships and delivering value to technical decision-makers and executives.
We offer a competitive salary of £80,000 - £110,000 per annum, depending on experience, plus benefits including fertility assistance, generous parental leave policy, and employee affinity groups.
Key Responsibilities- Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio.
- Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan.
- Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new processes, and enablement to the broader organization.
We are committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
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Strategic Account Growth Manager
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