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Strategic Account Growth Manager

1 month ago

London, Greater London, United Kingdom Find Apprenticeships Full time

Overview

Churchill, a specialist FM provider in the UK, seeks an experienced Strategic Account Growth Manager to drive business performance and expand its Make Ready division.

The ideal candidate will join our teams in directing and supporting Account Managers to achieve operational excellence and strategic growth.

About the Role

We are seeking a seasoned professional with a strong background in managing sales-oriented businesses, particularly within prestigious FM or NHS service sectors. As a Strategic Account Growth Manager, you will be responsible for:

  • Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved.
  • Undertaking site visits as required to assess standards and quality audit scores.
  • Maximising business opportunities within each client, identifying new service opportunities and/or operating practices.
  • Reviewing profit and loss every quarter, ensuring the contracts are running profitably.

Requirements

To succeed in this role, you should possess:

  • A proven track record of performance growth/retention within a previous role.
  • Previous senior management experience, preferably 5 years in prestigious FM or NHS service sectors.
  • People Management experience within a sales-oriented business.
  • Exceptional ability to create relationships and communicate at all levels.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of £60,000 - £80,000 per annum, depending on experience.
  • 33 days holiday, company sick pay, and enhanced maternity and paternity pay.
  • 24hr online GP access, mental health support, and comprehensive benefits package.
  • Two paid volunteering days annually and exclusive discounts through our Mosaic committee.

Our Commitment

Churchill is an inclusive, equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where everyone feels valued and respected.