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Customer Retention Strategist

2 months ago

London, Greater London, United Kingdom Zero Surplus Full time
Customer Retention Manager Opportunity

We're seeking a seasoned marketing professional to lead our customer retention efforts as a Customer Retention Manager. As a key member of our team, you'll be responsible for developing and executing a comprehensive retention strategy that drives long-term customer value.

Key Responsibilities:
  • Design and implement customer segmentation strategies to identify high-value customers
  • Develop and execute targeted email marketing campaigns to drive customer engagement and retention
  • Analyze customer data to inform retention strategies and measure campaign effectiveness
  • Collaborate with cross-functional teams to integrate retention efforts with broader business objectives
Requirements:
  • Proven experience in customer retention and email marketing, with a strong understanding of customer lifecycle management
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data sets
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Proficiency in using CRM software and marketing automation tools

If you're a motivated and results-driven marketing professional with a passion for customer retention, we encourage you to apply for this exciting opportunity.