Current jobs related to Senior Customer Value and Retention Strategist - London, Greater London - Utility Warehouse

  • Commercial Value and Retention Strategist

    1 week ago

    London, Greater London, United Kingdom Utility Warehouse Full time

    Unlock Customer PotentialIn a role that combines strategic thinking with customer-centricity, we are seeking a Commercial Value and Retention Strategist to join our Commercial Development team.

  • Customer Retention Strategist

    6 days ago

    London, Greater London, United Kingdom Rise & Fall Full time

    About the RoleWe are seeking a highly skilled Customer Retention Strategist to join our growth team at Rise & Fall, a leading e-commerce company. In this role, you will be responsible for developing and implementing retention strategies to enhance customer lifetime value.Key ResponsibilitiesIdeate and execute retention campaigns and experiments that keep...

  • Retention Marketing Strategist: Enhancing Customer Lifetime Value

    1 week ago

    London, Greater London, United Kingdom DTC Job Full time

    At DTC Job, we are seeking a skilled Retention Marketing Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and executing comprehensive customer retention strategies that drive long-term growth and profitability.We are looking for an experienced professional who can analyze customer data to...

  • Senior Retention Strategist

    5 days ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job SummaryWe are seeking an experienced Senior Retention Strategist to join our team at DTC Jobs. This role will be responsible for developing and executing a comprehensive customer retention strategy, driving customer lifetime value and ensuring alignment with overall business goals.About the RoleThis is a part-time, freelance position requiring 20 hours...

  • Student Retention Strategist

    4 weeks ago

    London, Greater London, United Kingdom GBS Global Applied Knowledge Full time

    Student Retention StrategistThe Student Retention Strategist will lead the Student Retention team in developing and implementing a comprehensive student retention strategy. This role is responsible for ensuring that students remain engaged with their studies and achieve their academic goals.Main ResponsibilitiesDevelop and implement a student retention...

  • Senior Customer Value Strategist

    4 weeks ago

    London, Greater London, United Kingdom Celonis Full time

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. Our mission is to unlock productivity by placing data and intelligence at the core of business processes, and we're looking for a seasoned professional to join our Value Engineering team as a Senior Customer Value Strategist.The ideal candidate...

  • Senior Customer Value and Retention Manager

    4 weeks ago

    London, Greater London, United Kingdom Utility Warehouse Full time

    Customer Value and Retention Manager RoleWe're seeking a highly skilled Customer Value and Retention Manager to join our Commercial Development team. As a key member of our team, you'll be responsible for developing and implementing strategies to maximize customer lifetime value and reduce churn.Key ResponsibilitiesDevelop and implement commercial strategies...

  • Customer Retention Strategist

    1 week ago

    London, Greater London, United Kingdom Fuel Ventures Full time

    Job Description:Cult Mia is a pioneering luxury fashion marketplace, revolutionizing the way consumers discover and engage with exclusive, values-driven brands. As a Customer Retention Strategist, you will play a pivotal role in driving business growth through data-driven marketing initiatives.About the Role:Reporting to our Head of Marketing, you will be...

  • Customer Value Management Strategist

    1 week ago

    London, Greater London, United Kingdom Tripadvisor Full time

    Job OverviewAs a seasoned marketing professional, we're seeking an exceptional Customer Value Management Strategist to join our team at Tripadvisor. In this key role, you will be responsible for developing and implementing strategies that drive customer value and loyalty globally.

  • Digital Growth and Retention Strategist

    1 week ago

    London, Greater London, United Kingdom Gousto Full time

    We are seeking a highly experienced Digital Growth and Retention Strategist to drive growth and retention for new customers through impactful communication A/B tests, data analysis, and strategic planning at Gousto.About the RoleAs a key member of our Growth team, you will be responsible for developing and executing compelling communication A/B tests across...

  • Customer Success Strategist

    4 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Job Title: Customer Success StrategistAbout the Role: We are seeking a highly skilled Customer Success Strategist to join our team at ABR Talent. As a Customer Success Strategist, you will be responsible for driving improvement across the customer journey with a focus on onboarding/implementation and support.Key Responsibilities:* Take ownership of a remote...

  • Customer Marketing Strategist

    4 days ago

    London, Greater London, United Kingdom Bell Integration - Driving Digital Transformation Full time

    Job Title: Customer Marketing StrategistBell Integration is seeking a Customer Marketing Strategist to drive customer advocacy, retention, and expansion through marketing activities that provide insight and customer-centric collateral.Key Responsibilities:Develop and deliver ABM strategies and campaigns to drive customer engagement.Provide customer analysis...

  • Customer Retention Strategist

    4 days ago

    London, Greater London, United Kingdom The School of Life Full time

    The School of Life is seeking a highly skilled Retention and Engagement Specialist to join their team. In this role, you will be responsible for driving subscriber activation and retention, creating personalised customer experiences that drive loyalty and long-term engagement.About the RoleWe are looking for someone who is highly numerate, analytical, and...

  • Customer Success Strategist

    5 days ago

    London, Greater London, United Kingdom Omnea Limited Full time

    About Omnea LimitedWe are a rapidly growing tech company, pioneering the B2B purchasing process. Our platform automates procurement, approvals, and renewals management, providing critical visibility into corporate spend.This is an exciting opportunity to join our customer-facing team as a Customer Success Strategist. You will be responsible for delivering...

  • Senior Customer Retention Strategist

    4 weeks ago

    London, Greater London, United Kingdom Awin Full time

    Purpose of PositionAwin's Retention & Growth Team is responsible for two key areas; Retention of customers to ensure sustainable continuity and Growth of our portfolio in line with GP and ARR targets.The team will lead the migration of customers onto MarTech commercials as part of our business transformation.Alongside this, the team will also be responsible...

  • Business Value Strategist

    5 days ago

    London, Greater London, United Kingdom Stripe Full time

    At Stripe, we're building a business that's redefining the way people think about payments and commerce. As a Business Value Strategist on our GTM Business Value Consulting team, you'll play a critical role in helping our customers achieve long-term growth and value creation.About the RoleWe're looking for a seasoned professional with 7+ years of experience...

  • Senior Financial Strategist

    4 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    About the RoleWe are seeking a highly skilled Senior Financial Strategist to join our team at Hays Senior Finance. As a key member of our corporate finance function, you will be responsible for developing and implementing financial strategies that align with our business objectives.Key ResponsibilitiesDevelop and maintain financial models and forecasts to...

  • Business Value Strategist

    1 month ago

    London, Greater London, United Kingdom Stripe Full time

    Business Value StrategistThe GTM Business Value Consulting and Industries team at Stripe focuses on long-term growth and value creation for customers and the company.As a Business Value Strategist, you will work closely with go-to-market teams and our largest customers to create business strategies that materially grow the value of their business.You will...

  • Customer Engagement Strategist

    6 days ago

    London, Greater London, United Kingdom Corecruitment Full time

    Job Title: Customer Engagement StrategistLocation: London, Hybrid (3 days in office)Salary: Up to £50,000 per year, with performance-based bonuses and growth opportunitiesThe ideal candidate will take ownership of customer relationship management efforts. This senior position requires a strategic thinker capable of developing, executing, and optimising CRM...

  • Chief Customer Experience Strategist

    4 days ago

    London, Greater London, United Kingdom Cisco Systems, Inc. Full time

    Cisco Systems, Inc. is seeking a highly skilled Chief Customer Experience Strategist to drive the successful adoption and utilization of our technologies and services within customer organizations.We are looking for an experienced professional with a strong background in customer success and technology adoption to join our team as a Chief Customer Experience...

Senior Customer Value and Retention Strategist

1 month ago

London, Greater London, United Kingdom Utility Warehouse Full time

Senior Customer Value and Retention Strategist

This is a hybrid role working from our central London hub 2 days per week.

We're on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings

We're aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.

We put people first. It's all about you..

We're looking for a seriously commercial CLV and Retention Manager to join our Commercial Development team. At a time that we are doubling down on our growth ambitions, this role will be highly visible and highly impactful

Key Responsibilities

  • Developing and implementing our commercial strategies to increase our customer lifetime value and reduce our customer churn rate.
  • Analysing and building customer insight to identify opportunities to boost our customer retention and challenges that contribute to churn, gaining agreement to plans and then driving implementation through cross-functional teams.
  • Identify possible customer segmentation strategies and appropriate, in-life value building and retention solutions.
  • Developing commercial strategies to build in life customer value . maximising cross and upsales, developing new customer contact opportunities etc.
  • Driving delivery of the plan through collaboration with cross functional teams including service P&L, finance, sales, customer and marketing to align strategies to the retention plan(s).
  • Design customer retention approaches that align with our internal business priority and meet customer/market expectations.
  • Owning and delivering the targets for customer retention and in life value creation

Why Choose Us?

We've got big ambitions so there's going to be plenty of challenges. There are also a lot of benefits:

  • An industry benchmarked salary. We'll share it during your first conversation.
  • Share Options and a Save as You Earn scheme.
  • Hybrid working, with 2 days in the office. (We're definitely open to discussing flexible working arrangements)
  • Discount on our services and you get our coveted Cashback Card for free.
  • A matched contribution pension scheme and life assurance up to 4x your salary.
  • Family-friendly policies, designed to help you and your family thrive.
  • Electric Vehicle scheme
  • Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.
  • Belonging groups that help UW shape an even more inclusive future.
  • A commitment to helping you develop and grow in your role.