Administrative Process Executive

3 days ago


Leeds, Leeds, United Kingdom Interactive Investor Full time

Are you a detail-oriented and organised individual with a passion for delivering excellent customer service? Do you have experience working within an administration environment in the financial services industry?

If so, we may have the perfect opportunity for you Interactive Investor is seeking an experienced Operations Administrator to join its team. The successful candidate will have a strong understanding of departmental processes and procedures, as well as excellent communication and organisational skills.

The estimated salary for this position is £38,000 - £48,000 per annum, depending on experience. This is a competitive rate within the industry and reflects the importance of this role in supporting our customers.

As an Operations Administrator, you will be responsible for processing tasks within the Operations department, including performing live task validation and authorisation for payments in and out, as well as retrospective quality assurance. You will also be responsible for administering and maintaining oversight of key departmental controls, providing support to the Complaints team, and performing task processing within the department as required.

We are looking for someone who is able to think holistically and creatively in delivering operational change in line with a defined strategy or vision. You should have a strong understanding of the business objectives, products, and processes, and consistently demonstrate ii values.

Interactive Investor is a leading provider of flat-fee investment platforms, with over £45 billion of assets under administration and a reputation for excellent customer service. We are proud of our values, which include being honest, straight-talking, and transparent with our customers and colleagues.

We offer a range of benefits to our employees, including a competitive salary, pension scheme, and opportunities for professional development and career progression. If you are a motivated and experienced individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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