Licensing Services Director

7 days ago


Yate, South Gloucestershire, United Kingdom South Gloucestershire Council Full time

Estimated Salary: £55,000 - £65,000 per annum

About South Gloucestershire Council

South Gloucestershire Council is a local government authority responsible for providing various services to the community. As a key member of our team, you will play a vital role in shaping the future of our licensing services.

Job Description

This exciting opportunity has arisen for an experienced Licensing Services Manager to join our team. The successful candidate will be responsible for leading the development and implementation of licensing policies, procedures, and practices across the council.

The ideal candidate will have significant experience in licensing services, including managing teams, developing policies, and implementing projects. You will also possess excellent leadership skills, with the ability to motivate and inspire your team to achieve their best.

You will work closely with internal stakeholders, including Avon and Somerset Police, Police, Crime Commissioner, and Avon Fire and Rescue, to deliver on the licensing objectives of prevention of crime and disorder, public safety, prevention of nuisance, and protection of children.

In addition to your leadership skills, you will also possess strong analytical and problem-solving abilities, with the ability to interpret complex data and make informed decisions.

Key Responsibilities
  1. Develop and implement licensing policies, procedures, and practices that meet the needs of the council and the community.
  2. Lead a team of approximately 15 staff, with 3 direct reports, to ensure effective delivery of licensing services.
  3. Provide expert advice on new areas of work, new legislation guidance, and income generation which supports the council plan and promotes the licensing objectives.
  4. Manage and control the budget and service delivery for the licensing service, including the determination of annual fees and charges for the licensing services provided.
Requirements
  • Essential qualifications: Educated to degree level or equivalent professional qualification and substantial relevant experience in licensing.
  • Significant knowledge and expertise in licensing service processes, policy, and procedures as well as working in a service delivery environment and relevant national policy, guidance, and legislation.
  • Ability to ensure consistent customer-driven service delivery with high professional standards, undertake continuous improvement, and create a positive and trusted reputation.
  • Leadership experience with the ability to manage and develop a large team, passionate about developing people, and able to lead work priorities to meet customer satisfaction and legislative requirements.
  • Experience of developing and maintaining complex partnerships and proven stakeholder management skills with the ability to influence decisions and build relationships.
  • Knowledge of delivering against equality, diversity, and inclusion objectives within service areas.


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