Licensing Services Manager
4 weeks ago
About the Role
The successful candidate will be responsible for leading the Licensing Services team at South Gloucestershire Council. This is a key role in ensuring the effective delivery of licensing services, including alcohol licenses, gambling premises, and the licensing of taxi and private hire drivers and vehicles.
Key Responsibilities
- Develop and implement effective licensing services, ensuring compliance with relevant legislation and policy.
- Manage a team of approximately 15 staff, providing guidance and support to ensure high-quality services.
- Develop and produce an annual service plan for licensing services, identifying new challenges and setting priorities for performance indicators and statutory returns.
- Monitor and review progress against policy, plans, and targets, ensuring accountability for the achievement of agreed outcomes.
- Prepare and submit reports to Regulatory Committees, Cabinet, and other council meetings to inform effective decision-making.
- Collaborate with partners, including Avon and Somerset Police, Police, Crime Commissioner, and Avon Fire and Rescue, to deliver on licensing objectives.
- Manage and control the budget and service delivery for the licensing service, including the determination of annual fees and charges.
Requirements
- Education to degree level or equivalent professional qualification.
- Substantial relevant experience in licensing, including knowledge of licensing service processes, policy, and procedures.
- Ability to ensure a consistent customer-driven service delivery, with high professional standards.
- Leadership experience, with the ability to manage and develop a large team.
- Experience of developing and maintaining complex partnerships and stakeholder management skills.
- Ability to influence decisions and build relationships.
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