Front of House Ambassador

4 days ago

Holt, Wiltshire, United Kingdom The Harper Hotel Full time

We are seeking a talented and enthusiastic individual to join our Front of House team at The Harper Hotel. As a Front of House Team Member, you will be the welcoming face of our establishment, embodying our commitment to excellence, individuality, and fun.

Key Responsibilities:

  • Deliver exceptional guest service, ensuring every interaction is warm, personalized, and exceeds expectations.
  • Take ownership of your role, proactively anticipating and meeting guest needs with professionalism and dedication.
  • Embody the unique personality and charm of our hotel, bringing a touch of warmth and authenticity to every interaction.
  • Work collaboratively with our team to deliver a seamless and enjoyable experience for our guests.
  • Maintain a clean and tidy environment, ensuring our restaurant and bar areas are always welcoming and inviting.

What We Offer:

  • A supportive work environment that encourages creativity, growth, and personal development.
  • Competitive pay rates, benefits, and perks, including discounts on food and drink and accommodation.
  • Opportunities for career advancement within our growing company.
  • A fun and dynamic workplace culture where laughter is encouraged, and every day brings new opportunities for adventure and connection.

About Us:

The Harper Hotel is a beautiful boutique hotel nestled in the heart of the Norfolk Coast. We pride ourselves on delivering exceptional service in an atmosphere that feels like home. Our award-winning team is passionate about creating unforgettable experiences for our guests, and we're looking for like-minded individuals to join us.

Requirements:

  • Previous experience in a similar role is desirable but not essential.
  • A passion for delivering exceptional guest service and a commitment to excellence.
  • Excellent communication and interpersonal skills.
  • Able to work flexible hours, including weekends and bank holidays.

How to Apply:

If you're a motivated and enthusiastic individual who is passionate about delivering exceptional guest service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].

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