Front of House Team Member
3 weeks ago
About The Role
We are seeking an enthusiastic and experienced Front of House Team Member to join our team at The Feathers, a 16th Century inn located in the heart of North Norfolk. As a member of our Front of House team, you will be responsible for providing exceptional customer service and ensuring that our guests have a warm and welcoming experience.
Key Responsibilities
- Deliver outstanding customer service to our guests, ensuring that their needs are met and exceeded.
- Work collaboratively with the rest of the team to maintain a high level of service and quality in the Front of House area.
- Maintain a clean and safe environment in the Front of House area, including the bar, restaurant, and reception areas.
- Participate in training and development opportunities to improve your skills and knowledge in areas such as customer service, teamwork, and communication.
Benefits
As a member of our team, you will have access to a range of benefits, including:
- Inspirational and blended learning opportunities to help you develop your skills and knowledge.
- Employee Assistance Program to support your well-being and mental health.
- Industry accredited and nationally recognised qualifications to enhance your career prospects.
- Career Development paths to help you progress your career within the company.
- Hundreds of high street discounts through our Chestnut Hub.
- Food Discount and Room discount for you and your friends and family.
- Referral scheme to earn up to £1500 per referral.
- Work anniversary rewards and Reward and recognition awards.
- Freshly cooked food on shift and Team parties to celebrate our successes.
- Ad-hoc'Special Offers and Team incentives to motivate and reward our team members.
- Access to your wages as you earn through our Wagestream scheme.
Our Vision
At Chestnut, we are committed to creating accessible, welcoming and unique environments for our guests, all with their own character and soul. We want our team to be proud of where they work and the region they represent.
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