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Connect Response Officer

1 month ago


Middlesbrough, Middlesbrough, United Kingdom North East Ambition Full time

An exciting opportunity has emerged for a highly skilled Connect Response Officer to join North East Ambition's 24/7 emergency response service in Middlesbrough.

The successful candidate will form part of an ambitious team delivering a vital service to the residents of the area, providing assistance and support to older, vulnerable, and disabled individuals to maintain their independence at home.

Key responsibilities include installing essential equipment, assessing service users' needs, and determining the most appropriate action to take in emergency situations. The ideal candidate will possess excellent communication skills, empathy, and the ability to provide reassurance in high-pressure situations.

A Full UK Driving License is mandatory for this role, which involves a shift pattern including weekends and night shifts. The post is part-time, with approximately 36.56 hours worked per week.

This vacancy requires an enhanced Disclosure and Barring Service (DBS) check as a condition of employment.