Member Connect Specialist

3 days ago


Middlesbrough, Middlesbrough, United Kingdom IDEX Consulting Full time
Job Title: Member Connect Specialist

We are seeking a highly skilled Member Connect Specialist to join our team at IDEX Consulting. The ideal candidate will have experience in customer-facing roles or contact centres, with excellent communication and interpersonal skills.

The successful Member Connect Specialist will be responsible for handling inbound calls professionally and timely, understanding customers' needs and providing solutions, recording customer information and interactions, and delivering first-class customer service. They will also require previous experience in customer-facing roles or a contact centre, full right to work in the UK without restriction, and demonstrated organisational and planning skills.

The salary for this role is estimated to be around £25,000 - £30,000 per annum, depending on experience. We offer a competitive salary and benefits package, as well as the opportunity to work with a variety of clients.

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