Security Response Team Member
2 days ago
We are seeking an experienced Security Response Team Member to join our team in Middlesbrough, North Yorkshire.
The successful candidate will support our customers and security officers, working closely with our Control Room Operatives to respond to calls and carry out onsite visits.
This role is a key part of our security operations and requires excellent customer service skills, the ability to work on own initiative, and computer literacy.
Main Responsibilities:- Representing Vistech Services Ltd, supporting customers and staff members across the North East region.
- Conducting mobile patrols and responding to alarms to ensure a safe environment for all stakeholders.
- Securing customer properties by unlocking and locking premises as required.
- Completing paperwork and conducting Key Performance Indicator (KPI) checks to measure effectiveness.
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Able to work independently and as part of a dynamic team to achieve goals.
- Computer literate and able to multitask to prioritize tasks effectively.
- Ability to deal with issues and incidents professionally, ensuring a high level of customer satisfaction.
- Hourly rate of £12.50 per hour.
- Competitive salary of £312 per week, based on a 25-hour working week, Monday to Friday.
- Employee discount scheme offering exclusive discounts at local businesses.
- Free parking and gym membership for employees to improve work-life balance.
Middlesbrough, North Yorkshire.
Vistech Services Ltd offers a range of benefits to its employees, including a company pension scheme and opportunities for professional development.
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