Head of VIP Services

3 weeks ago


London, Greater London, United Kingdom Frieze Publishing Ltd. Full time

Job Summary

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We are seeking an experienced Head of Operations to join our team at Frieze Publishing Ltd. The successful candidate will be responsible for leading our VIP services team, including managing our CRM database, Sugar, and overseeing the sending of invitations and tracking of responses.

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Key Responsibilities:

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  2. Serve as the primary point of contact for the Data and Digital Teams, creating and managing the annual timeline.">
  3. Liaise closely with the Digital Team to ensure the maintenance and regular updating of the VIP dashboard and website.">
  4. Oversee the sending of invitations and tracking of responses on Power BI, providing regular updates to the Head of VIP Operations and VIP Team.">
  5. Collaborate with the Data Team to curate and review invitation lists for each fair.">
  6. Work closely with the VIP Data Research Assistant after every fair to review and segment new VIP data.">
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Requirements:

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  • Previous project management and operational experience.">
  • Experience of using Microsoft Suite, particularly Excel.">
  • Proficiency in CRM systems.">
  • Experience of working with data, analytics, and a database preferable.">
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Benefits:

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We offer a competitive salary and benefits package, including access to exclusive art events and opportunities to work with leading artists and galleries.

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Location:

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The role is based in London, with some travel required to international art fairs and events.

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About Us:

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Frieze Publishing Ltd. is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.



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