VIP Club Experience Director

6 days ago


London, Greater London, United Kingdom Ministry of Sound Full time

We are looking for a VIP Club Experience Director to lead the launch and success of our brand spanking new VIP Club Experience.

About the Role

This is a unique opportunity to join a dynamic community for party purveyors, dance floor devastators, and experience-hungry guests who embody our spirit of egalitarian celebration.

  • Filling the VIP space on over 100 nights per year, combining passion for sales with skills for strategic partnerships to ensure the space thrives.
  • Building relationships with premium brands and influencers to collaborate with businesses and concierge services, establishing a network that attracts and retains an engaged and diverse VIP audience.
  • Nurturing this community by creating unforgettable experiences that embody the energy of a 90s cultural renaissance and deliver on our promise of a No Velvet Rope ethos.
About You

You will be a seasoned professional with experience in new launches, menu design, staff training, SOP creation, and detailed mapping of the customer journey.

  • Providing high-quality service across all VIP service points, maintaining consistency and efficiency throughout.
  • Leading and managing the VIP team, including waitstaff, hosts, and bartenders, to deliver exceptional service and attention to detail.
  • Serving as the primary contact for VIP guests, promptly addressing and resolving any issues that arise during their visit.

A competitive salary of £45,000-£50,000, plus commission and service charge, awaits you. Opportunities for career growth and professional development in a dynamic and innovative company make this role truly special.



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