VIP Experience Manager

22 hours ago


London, Greater London, United Kingdom Ministry of Sound Full time
Transformative Opportunity
The Ministry of Sound is seeking a highly skilled VIP Experience Manager to spearhead the launch and success of our brand-new VIP Club Experience. As the face of our exclusive community, you will be responsible for filling the VIP space on over 100 nights per year.

Your Key Responsibilities:
• Combine sales expertise with strategic partnerships to drive revenue growth
• Establish relationships with premium brands and influencers to attract and retain an engaged and diverse VIP audience
• Nurture this dynamic community by creating unforgettable experiences that embody the energy of a 90s cultural renaissance

Requirements:
• Experience in new launches, menu design, staff training, SOP creation, and detailed mapping of the customer journey
• Proven track record of delivering high-quality service across all VIP service points, maintaining consistency and efficiency throughout
• Strong leadership and management skills, with the ability to inspire and motivate a top-performing VIP team

About Us:
We're not your average office space – we're The Ministry, a workspace run as a member's club in a 50,000sq. ft Victorian warehouse in SE1. Our design is relaxed but functional, with a bar, opening windows, an outside courtyard, and plenty of space to sit, relax, work, and socialise. We have great home-cooked F&B, a state-of-the-art gym and fitness studio with daily classes, and a cultural and business events programme.

Salary:
The successful candidate can expect a competitive salary of £40k plus commission and service charge.

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