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Sales and Service Director
4 weeks ago
**Overview of the Role:**
As a Beard Industry Leader, you will be responsible for driving the success of our kiosk operations at Beard Surgeon Limited. This includes developing and implementing strategies to achieve sales targets and boost profitability, as well as leading a team of kiosk staff.
The ideal candidate will have 2+ years of retail management experience and a proven track record of meeting sales targets and managing budgets. A degree in business or retail management is preferred, but not required.
**Key Responsibilities:**
- Develop and implement strategies to achieve sales targets and boost profitability.
- Support sales activities and motivate the team to meet and exceed goals.
- Oversee recruitment, training, and development of kiosk staff.
- Monitor sales performance and make data-driven decisions to enhance results.
- Manage budgets and control costs to meet financial objectives.
- Address and resolve escalated customer complaints effectively.
**Salary and Benefits:**
A competitive salary starting at £23,000, rising to £25,000 after a successful 3-month probation. Additionally, you will be eligible for a performance bonus scheme (2-5% of kiosk revenue) and up to 10% personal bonus.
**Location:** Our kiosks are located in Westfield, Stratford, and White City. You will be required to travel between locations and work varied hours, including weekends.
