Desktop Support Specialist

4 weeks ago

Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

About the Role

We are seeking a skilled Desktop Support Specialist to join our team at 6124 TT Games Studios Limited. As a Desktop Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure, providing technical support to staff, and troubleshooting issues.

Key Responsibilities

  • Provide technical support to staff, including troubleshooting and resolving issues with desktops, laptops, and other IT equipment.
  • Ensure the accuracy and completeness of IT documentation, including procedures and other relevant information.
  • Operate System image creation, maintenance, and deployment.
  • Perform workstation maintenance, including deployment of applications, correcting faults, updating drivers/firmware, etc.
  • Set up, update, and diagnose console platforms and mobile devices.
  • Transfer licenses between machines as projects change and people move between tasks, ensuring that license documents are kept up to date.
  • Add/maintain network service related data, including DHCP reservations/scopes/etc, DNS records.
  • Set up and maintain TeamCity agents.
  • Set up and maintain Unreal Horde agents.
  • Create and maintain Active Directory objects, including user and service accounts, distribution lists, security groups, etc.
  • Produce clear and concise technical documentation.
  • Liaise with other team members to ensure that potential issues are raised and dealt with in a timely manner.
  • Maintain a good working knowledge of current infrastructure and future trends.
  • Perform any other ad-hoc IT duties as required to provide an effective and efficient service.

About You

We are looking for a highly motivated and organized individual with excellent technical skills and a strong attention to detail. You will have a good understanding of IT systems and infrastructure, as well as excellent communication and interpersonal skills.

Requirements

  • Ability to work in a challenging environment, where multiple demands on your time may arrive simultaneously.
  • Ability to assess issues through discussion and appropriately prioritize tasks.
  • Ability to work well in a team environment on both shared and solo assignments.
  • Ability to appropriately assess a situation and identify when to escalate a problem.
  • Working knowledge of Windows 10, 11, and MacOS.
  • Working knowledge of source control systems (Perforce & TortoiseSVN).
  • Working knowledge of Citrix and Parsec remote desktop applications.
  • Working knowledge of System Center Configuration Manager (SCCM).
  • Working knowledge of patching and vulnerability management.
  • Extensive experience with Desktop PC hardware.
  • Understanding of basic LAN/WAN technologies (e.g. TCP/IP, OSI 7 layer model, etc).
  • Remote administration tools for Windows and Active Directory.
  • Familiarity with PowerShell.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Good analytical, problem-solving, documentation, and decision-making skills.
  • Ability to produce clear and concise technical documentation.
  • Strong oral, written, and excellent customer service skills.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and organized individual with excellent technical skills, we encourage you to apply for this exciting opportunity.

  • Desktop Support Specialist

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

    About the RoleWe are seeking a skilled Desktop Support Specialist to join our team at 6124 TT Games Studios Limited. As a Desktop Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure, providing technical support to staff, and troubleshooting issues in a timely and efficient manner.Key ResponsibilitiesProvide...

  • Desktop Support Specialist

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

    About the RoleWe are seeking a skilled Desktop Support Specialist to join our team at 6124 TT Games Studios Limited. As a Desktop Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure, providing technical support to staff, and maintaining the integrity of our systems.Key ResponsibilitiesProvide technical...

  • Desktop Support Specialist

    4 weeks ago

    Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

    About the RoleWe are seeking a skilled Desktop Support Engineer to join our team at 6124 TT Games Studios Limited. As a Desktop Support Engineer, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing top-notch support to our staff.Key ResponsibilitiesProvide first and second-line support to staff, troubleshooting...

  • Desktop Support Specialist

    2 months ago

    Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

    About the RoleWe are seeking a skilled Desktop Support Engineer to join our team at 6124 TT Games Studios Limited. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our desktop infrastructure, providing top-notch support to our staff, and collaborating with our team to deliver exceptional IT services.Key...

  • Desktop Support Specialist

    2 months ago

    Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

    About the RoleWe are seeking a skilled Desktop Support Engineer to join our team at 6124 TT Games Studios Limited. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our desktop infrastructure, providing top-notch support to our staff, and collaborating with our team to deliver exceptional IT services.Key...

  • Desktop Support Specialist

    1 month ago

    Knutsford, Cheshire East, United Kingdom Warner Media, LLC. Full time

    About the RoleWe are seeking a skilled Desktop Support Technician to join our team at Warner Bros. Discovery. As a key member of our IT department, you will be responsible for providing top-notch support to our staff, ensuring that our IT services are delivered efficiently and effectively.Key ResponsibilitiesProvide first and second-line support to staff,...

  • Desktop Support Specialist

    1 month ago

    Knutsford, Cheshire East, United Kingdom Warner Media, LLC. Full time

    About the RoleWe are seeking a skilled Desktop Support Technician to join our team at Warner Bros. Discovery. As a key member of our IT department, you will be responsible for providing top-notch support to our staff, ensuring that our IT services are delivered efficiently and effectively.Key ResponsibilitiesProvide first and second-line support to staff,...

  • Desktop Support Engineer

    1 week ago

    Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

    About the RoleThis role is a key part of our team, ensuring the smooth operation of our IT services. As a Desktop Support Engineer, your primary responsibility will be to provide first- and second-line support to our staff, tackling issues from troubleshooting to resolution. Your expertise will be essential in maintaining our infrastructure, including...

  • Desktop Support Specialist

    4 weeks ago

    Knutsford, Cheshire East, United Kingdom Warner Media, LLC. Full time

    Job SummaryAs a Desktop Support Engineer at Warner Bros. Discovery, you will be responsible for ensuring the smooth operation of IT services and supporting users in their use of these services. You will be part of a team that delivers core services to developers and administrative staff, and will be responsible for first and second line support tasks,...

  • Desktop Support Engineer

    4 weeks ago

    Knutsford, Cheshire East, United Kingdom Warner Media, LLC. Full time

    Job SummaryWe are seeking a skilled Desktop Support Engineer to join our team at Warner Bros. Discovery. As a key member of our IT department, you will be responsible for providing top-notch support to our staff, ensuring that our IT services are delivered efficiently and effectively.Key ResponsibilitiesProvide first and second-line support to staff,...

  • Technical Support Specialist

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionTechnical Support Role OverviewWe are seeking a highly motivated and ambitious individual to join our team as a Technical Support Advisor. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and remote...

  • Technical Support Specialist

    4 weeks ago

    Knutsford, Cheshire East, United Kingdom CV Library Full time

    Technical Support Specialist / EngineerWe are seeking a highly motivated and ambitious individual to join our team as a Technical Support Specialist / Engineer. This is an exciting opportunity to develop your skillset through full specialist training and progress your career in a niche sector.As a Technical Support Specialist / Engineer, you will be...

  • Technical Support Specialist

    1 month ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Support Specialist / EngineerJoin a leading business in the industry and take the next step in your career as a Technical Support Specialist / Engineer. This exciting opportunity offers full specialist training to become a technical expert, working as part of a close-knit team and having the opportunity to take the technical lead and become the...

  • Technical Support Specialist

    1 month ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Support Specialist / EngineerJoin a leading business in the industry and take the next step in your career as a Technical Support Specialist / Engineer. This exciting opportunity offers full specialist training to become a technical expert, working as part of a close-knit team and having the opportunity to take the technical lead and become the...

  • Technical Support Specialist

    1 month ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Full time

    Technical Support Specialist OpportunityWe are seeking an ambitious and highly motivated individual with a background in Software, Hardware, or Electro-Mechanical to join our team as a Technical Support Specialist.This is an excellent opportunity to develop your skillset through full specialist training in a niche sector, where you can showcase your skills...

  • Technical Support Specialist

    1 month ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Full time

    Technical Support Specialist OpportunityWe are seeking an ambitious and highly motivated individual with a background in Software, Hardware, or Electro-Mechanical to join our team as a Technical Support Specialist.This is an excellent opportunity to develop your skillset through full specialist training in a niche sector, where you can showcase your skills...

  • Technical Support Specialist

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Full time

    Job Opportunity: Technical Support SpecialistWe are seeking an ambitious and highly motivated individual with a background working on Software, Hardware, Electro-Mechanical or similar to join our team as a Technical Support Specialist. As a Technical Support Specialist, you will have the opportunity to develop your skillset through full specialist training...

  • Technical Support Specialist

    4 weeks ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Full time £30,000 - £38,500

    Technical Support Specialist / Engineer£30,000 - £38,500 + Specialist Industry Training + Career Progression + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + BenefitsThis is an exciting opportunity to take the next step in your career, gaining the full technical training to become a technical expert, working as part of a...

  • Technical Support Specialist

    4 weeks ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Full time

    Technical Support Specialist OpportunityWe are seeking an ambitious and highly motivated individual with a background in Software, Hardware, or Electro-Mechanical to join our team as a Technical Support Specialist. This role offers the chance to develop your skillset through full specialist training in a niche sector, where you can showcase your skills and...

  • Technical Support Specialist

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly motivated and ambitious individual to join our team as a Technical Support Specialist. As a Technical Support Specialist, you will be responsible for providing support to our field service team with hardware and software solutions.Key Responsibilities:Providing support to the...