Desktop Support Specialist

4 weeks ago


Knutsford, Cheshire East, United Kingdom 6124 TT Games Studios Limited Full time

About the Role

We are seeking a skilled Desktop Support Engineer to join our team at 6124 TT Games Studios Limited. As a Desktop Support Engineer, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing top-notch support to our staff.

Key Responsibilities

  • Provide first and second-line support to staff, troubleshooting and resolving technical issues in a timely manner.
  • Commission and maintain hardware and software assets, ensuring they are up-to-date and running efficiently.
  • Audit and manage IT systems, identifying areas for improvement and implementing changes as needed.
  • Collaborate with other teams to ensure seamless IT services and support.
  • Develop and maintain technical documentation, ensuring accurate and up-to-date information is available to staff.
  • Stay up-to-date with the latest technology trends and best practices, applying this knowledge to improve our IT services.

Requirements

  • Proven experience in desktop support and IT infrastructure management.
  • Strong technical skills, including knowledge of Windows, macOS, and Linux operating systems.
  • Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical staff.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Desktop Support Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.



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