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Technical Support Specialist
2 months ago
Technical Support Role Overview
We are seeking a highly motivated and ambitious individual to join our team as a Technical Support Advisor. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Identify and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest industry trends and technologies
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Specialist industry training and certification
- Enhanced pension scheme and life insurance
- 33 days annual leave and flexible working arrangements
Requirements:
- Strong technical knowledge of software and hardware
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.