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Technical Support Specialist

2 months ago


Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time
Job Description

Technical Support Role Overview

We are seeking a highly motivated and ambitious individual to join our team as a Technical Support Advisor. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Identify and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest industry trends and technologies

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Specialist industry training and certification
  • Enhanced pension scheme and life insurance
  • 33 days annual leave and flexible working arrangements

Requirements:

  • Strong technical knowledge of software and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.