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Technical Support Specialist

2 months ago

Knutsford, Cheshire East, United Kingdom Rise Technical Recruitment Limited Full time
Technical Support Specialist / Engineer

Join a leading business in the industry and take the next step in your career as a Technical Support Specialist / Engineer. This exciting opportunity offers full specialist training to become a technical expert, working as part of a close-knit team and having the opportunity to take the technical lead and become the go-to specialist.

The Role:
  • Provide support to the field service team, working to manage technical escalations end to end till resolution.
  • Support on hardware and software queries.
  • Office-based with flexible working arrangements.
The Person:
  • Experience in a software, hardware, or electro-mechanical environment.
  • Strong customer service orientation.
  • Full UK driver's license.

This role would suit someone looking to develop their skillset, with a background in hardware or software solutions and wanting to join an industry-leading business while ensuring a great work-life balance.

On offer is a technical support specialist/engineer position where you will be responsible for supporting the field service team with any hardware and software solutions, where you will be fully trained on their specialist equipment and systems with the view to be the first port of call for any field service queries.

Are you an ambitious and highly motivated individual with a background working on software, hardware, electro-mechanical, or similar looking for the opportunity to develop your skillset through full specialist training into a niche sector, where you can showcase your skillset and gain recognition, progressing your career through the business and having the ability to take the technical lead all while keeping a great work-life balance?