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Training Administrator

1 month ago

Bathgate, West Lothian, United Kingdom Office Angels Full time £24,000

Job Title:
Training Administrator


Office Angels is collaborating with a major training provider in West Lothian to recruit a Training Administrator to join their dynamic team on a permanent basis.

Whilst some experience within a customer service role would be beneficial, full training will be provided to the successful candidate and therefore previous experience is not essential.

Key Responsibilities:

  • Listen to customer requirements and present appropriate training solutions.
  • Maintain and develop relationships with existing customers through phone calls and emails.
  • Respond to incoming email and phone enquiries and record all enquiries for tracking purposes through the in-house CRM system.
  • Gather market and customer information to understand training needs and preferences.
  • Advise customers on forthcoming training developments and discuss special promotions.
  • Monitor training bookings to ensure all the required information about candidates is collected prior to their training taking place.
  • Gain a clear understanding of customers' businesses and training requirements.
  • Represent our training provider client at trade exhibitions, events, and demonstrations (once every 2 years).
  • Confident in handling email and phone enquiries.
  • Strong relationship-building abilities.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website