Desktop Support Specialist
3 weeks ago
Experienced Desktop Support Specialist Wanted
The Charalle Group seek an IT Desktop Support professional to join our IT Support Team. This role provides second line support to our business operations teams, ensuring our IT systems, infrastructure, and applications run smoothly.
Key Responsibilities:
- Provide technical support for virtual desktop environments (Citrix), including troubleshooting and assistance with connectivity issues.
- Configure and manage Azure Active Directory, including user setup, group policies, and permissions.
- Deploy and manage InTune iOS and AutoPilot deployments for HP laptops running Windows 10.
- Offer support for networking, printer hardware, and general IT hardware and software.
- Assist with Windows Server administration, including file permissions and new account creation.
Requirements:
- Previous experience in a similar IT Desktop Support role, preferably within the legal sector or professional services.
- Strong technical skills, with the ability to troubleshoot and resolve complex IT issues.
- Excellent communication and teamwork skills, with the ability to work collaboratively with business operations teams.
About The Charalle Group
The Charalle Group is a leading law firm based in Southampton, seeking a skilled IT Desktop Support professional to join our team.
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