Case Management Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Victim Support Full time

We are seeking a highly skilled Caseworker to join our team in Hampshire & Isle of Wight, working 37.5 hours per week. This is an exciting opportunity to make a real difference in the lives of those affected by crime.

About the role:

  • Develop, deliver and monitor safety and support plans for victims, providing resources, interventions and information to service users.
  • Work with volunteer supporters and other local providers to share information and options for victims.
  • Maintain accurate and confidential records using a bespoke case management system.

You will need:

  • Understanding of the impact of crime on victims, including sexual violence, hate crime and anti-social behaviour.
  • Excellent verbal and written communication skills.
  • Experience of delivering services in a statutory, voluntary or multi-agency setting.
  • Able to balance competing needs and priorities.
  • Personal resilience to manage exposure to emotional or sensitive demands.
  • A driving license and access to a vehicle, as regular travel is required.

Benefits include:

  • Flexible working options, including hybrid working.
  • Competitive salary: £27,800 - £30,000 per annum, depending on experience.
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata).
  • Pension with 5% employer contribution.
  • Enhanced sick pay allowances, maternity and paternity payments.
  • Access to financial wellbeing hub and salary-deducted finance.
  • Employee assistance programme and wellbeing support.
  • Ongoing training and opportunities for career development and progression.

About us:

Victim Support is an independent charity providing specialist services to victims across England and Wales. We strive to create an inclusive culture, valuing diversity and promoting equality of opportunity. We welcome applicants from Black, Asian and minority ethnic communities and are committed to being a Disability Confident Employer.



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