Senior Desktop Product Designer
1 week ago
About the Role
We are seeking a highly skilled Senior Desktop Product Designer to join our team at Kingfisher. As a key member of our Modern Desktop Product Group, you will be responsible for designing and delivering new Technical Services for the Kingfisher group across a variety of Technical Services that fall under the Modern Desktop Product Scope.
Key Responsibilities
- Design and deliver high-quality IT services that meet the needs of our customers.
- Provide technical governance across Projects, BAU, and related SIPs.
- Engage with wider designers and architects to achieve programme consistency.
- Advise colleagues and customers on the feasibility and risks of potential solutions and support the creation of initiatives.
- Manage and monitor workload through JIRA EPICS and Stories.
- Define detailed activity and resource plans to deliver project and SIP outcomes.
- Deliver new Technical Services as part of a Project team or manage 3rd-party services, delivery partners, and external vendors to deliver solutions.
- Be an evangelist within the IT community, using Viva, SharePoint, Teams, etc.
- Feed into the products strategy, IT strategy, roadmaps, and standards, and engage with product vendors while maintaining IT and industry awareness as necessary.
Requirements
- Extensive experience working in a 3rd-line technical support role.
- Experience designing and delivering a variety of Technical Services within a complex Enterprise environment.
- Recognised as an SME for relevant Product Groups relating to the role.
- Demonstrable feedback-driven approach to Service Design and Service Improvement.
- Experience working within a large organisation with a globally disparate user-base.
- Relevant experience working with managed service providers and third parties.
- A 'Technologist' mindset, with a detailed understanding of vendor roadmaps, Group Technology roadmaps, business and industry challenges, and trends, with the ability to translate these into a roadmap or strategy to develop services.
- Proficiency in Intune, Windows 11, Autopilot, PowerShell, and Modern Management.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work with a leading home improvement company.
- A collaborative and inclusive work environment.
- The chance to develop your skills and career.
How to Apply
If you are a motivated and experienced Senior Desktop Product Designer looking for a new challenge, please submit your application.
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Senior Desktop Product Designer
1 month ago
Southampton, Southampton, United Kingdom Kingfisher Full timeOverviewWe're Kingfisher, a team of over 78,000 passionate individuals who bring Kingfisher and its brands to life. Our goal is to become the leading home improvement company and grow the largest community of home improvers worldwide.Job SummaryWe're seeking a skilled Senior Desktop Product Designer to join our Modern Desktop Product Group within End User...
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Senior Desktop Product Designer
1 month ago
Southampton, Southampton, United Kingdom Kingfisher Full timeOverviewWe're Kingfisher, a team of over 78,000 passionate individuals who bring Kingfisher and its brands to life. Our goal is to become the leading home improvement company and grow the largest community of home improvers worldwide.Job SummaryWe're seeking a skilled Senior Desktop Product Designer to join our Modern Desktop Product Group within End User...
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