Housekeeping Operations Manager

6 days ago


London, Greater London, United Kingdom Royal Caribbean Group Full time
Job Summary

The Housekeeping Manager is responsible for overseeing the cleanliness and maintenance of our cruise ships, ensuring a seamless and exceptional guest experience.

Key Responsibilities
  • Owns the guest experience related to cleanliness and visual impressions onboard.
  • Executes premium service that is both exceptional and memorable.
  • Takes full ownership and accountability for the maintenance and cleanness of the ship.
  • Ensures the flawless delivery of all services to the highest level of expectation.
  • Establishes and maintains a positive working environment.
  • Manages performance expectations through open and frequent communication.
  • Demonstrates excellent training, leadership development, and recognition skills.
  • Maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests.
Requirements
  • Two to three years progressive Housekeeping managerial experience.
  • Preferred bachelor's degree in hospitality management, business administration, or related field.
  • Extensive knowledge of proper cleaning techniques, chemical handling, and safety procedures.
  • Knowledgeable about talent assessment techniques, quality service standards, and guest satisfaction.
  • Working knowledge of computers, Internet access, and software packages such as Excel, Word, or related Company programs.
  • Working knowledge of financial aspects, budgeting, and cost containment.
  • Demonstrates strong results-oriented management style with proven successes.
  • Must focus on operational goals, training, leadership development, and recognizing overall team performance.
  • Specific knowledge of principles and processes for providing exceptional customer and personal service.
  • Ability to communicate diplomatically with managers, shipboard and shore-side employees.
  • Flexibility to manage, direct, and encourage a positive, dynamic, diverse Housekeeping operation.


  • London, Greater London, United Kingdom Corecruitment Full time

    Housekeeping Operations Manager - CorecruitmentJob Summary:We are seeking an experienced Housekeeping Operations Manager to join our team at Corecruitment. As a key member of our operations team, you will be responsible for providing strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and...


  • London, Greater London, United Kingdom Corecruitment Full time

    Housekeeping Operations Manager - CorecruitmentJob Summary:We are seeking an experienced Housekeeping Operations Manager to join our team at Corecruitment. As a key member of our operations team, you will be responsible for providing strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and...


  • London, Greater London, United Kingdom Royal Caribbean Group Full time

    Job SummaryThe Assistant Housekeeping Manager is a key member of the Housekeeping team, responsible for ensuring the highest standards of cleanliness and hospitality in our Staterooms and public areas.Key ResponsibilitiesAnticipate and meet the needs of our guests, providing exceptional service and ensuring their experience is nothing short of...


  • London, Greater London, United Kingdom Royal Caribbean Group Full time

    Job SummaryThe Assistant Housekeeping Manager is a key member of the Housekeeping team, responsible for ensuring the highest standards of cleanliness and hospitality in our Staterooms and public areas.Key ResponsibilitiesAnticipate and meet the needs of our guests, providing exceptional service and ensuring their experience is nothing short of...


  • London, Greater London, United Kingdom Sonder Full time

    About SonderSonder is a hospitality company that aims to revolutionize the way people stay. We offer a unique experience with a mix of rooms, suites, and apartments, each with a bespoke design. Our mobile app allows guests to navigate their stay effortlessly, from check-in to checkout.Our MissionWe are committed to making a world of better stays open to all....


  • London, Greater London, United Kingdom Sonder Full time

    About SonderSonder is a hospitality company that aims to revolutionize the way people stay. We offer a unique experience with a mix of rooms, suites, and apartments, each with a bespoke design. Our mobile app allows guests to navigate their stay effortlessly, from check-in to checkout.Our MissionWe are committed to making a world of better stays open to all....


  • London, Greater London, United Kingdom COREcruitment Full time

    Job Summary: We are seeking an experienced Housekeeping Manager to join our team at COREcruitment.About the Role: As a Housekeeping Manager, you will be responsible for providing strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience while...


  • London, Greater London, United Kingdom The Langham, London Full time

    Job OverviewThe Langham, London is seeking a highly skilled Housekeeping Manager to lead our housekeeping team. As a key member of our operations team, you will report to the Director of Housekeeping and work closely with the Assistant Executive Housekeeper.Key ResponsibilitiesEnsure guest satisfaction by providing exceptional service and anticipating their...


  • London, Greater London, United Kingdom .. Sloane Full time

    About the Role:We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at.. Sloane. As Assistant Housekeeping Manager, you will play a key role in ensuring the highest standards of cleanliness and service in our luxury boutique hotel.Key Responsibilities:Oversee daily housekeeping operations and contribute to the...


  • London, Greater London, United Kingdom .. Sloane Full time

    About the Role:We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at.. Sloane. As Assistant Housekeeping Manager, you will play a key role in ensuring the highest standards of cleanliness and service in our luxury boutique hotel.Key Responsibilities:Oversee daily housekeeping operations and contribute to the...


  • London, Greater London, United Kingdom Motel One Full time

    About the Role:The Housekeeping Supervisor will play a crucial part in ensuring the well-being of our guests and employees. This role involves coordinating and managing the housekeeping department, as well as collaborating with internal and external cleaning staff to maintain high standards of cleanliness throughout the property.Key Responsibilities:Shared...


  • London, Greater London, United Kingdom Motel One Full time

    About the Role:The Housekeeping Supervisor will play a crucial part in ensuring the well-being of our guests and employees. This role involves coordinating and managing the housekeeping department, as well as collaborating with internal and external cleaning staff to maintain high standards of cleanliness throughout the property.Key Responsibilities:Shared...


  • London, Greater London, United Kingdom .. Sloane Full time

    About the Role:We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Sloane. As a key member of our management team, you will be responsible for overseeing daily housekeeping operations and ensuring exceptional guest service.Key Responsibilities:Oversee daily housekeeping operations to ensure exceptional guest...


  • London, Greater London, United Kingdom EA First Full time

    Job SummaryEA First is seeking a highly experienced and skilled Housekeeping Operations Manager to lead and motivate a team of staff on multiple sites. The successful candidate will be responsible for undertaking recruitment, induction, training, welfare, and supervision of the housekeeping staff.Key ResponsibilitiesLead and motivate a team of staff to...


  • London, Greater London, United Kingdom EA First Full time

    Job SummaryEA First is seeking a highly experienced and skilled Housekeeping Operations Manager to lead and motivate a team of staff on multiple sites. The successful candidate will be responsible for undertaking recruitment, induction, training, welfare, and supervision of the housekeeping staff.Key ResponsibilitiesLead and motivate a team of staff to...


  • London, Greater London, United Kingdom Hesketh James Limited Full time

    Head of Housekeeping Operations - Elegant Boutique EstablishmentCompensation: £28,000-30,000 + Incentives + Exceptional BenefitsWork Schedule: 40 Hours per weekOur esteemed client, an elegant boutique establishment, is in search of a highly skilled Head of Housekeeping Operations for one of their properties. This role is ideal for individuals with...


  • London, Greater London, United Kingdom The Langham, London Full time

    Job OpportunityThe Langham, London is seeking a skilled Housekeeping Manager to join our team. As a key member of our housekeeping department, you will report to the Director of Housekeeping and work closely with the Assistant Executive Housekeeper.Key Responsibilities:Ensure guest satisfaction by providing exceptional service and anticipating their...


  • London, Greater London, United Kingdom The Langham, London Full time

    Job OpportunityThe Langham, London is seeking a skilled Housekeeping Manager to join our team. As a key member of our housekeeping department, you will report to the Director of Housekeeping and work closely with the Assistant Executive Housekeeper.Key Responsibilities:Ensure guest satisfaction by providing exceptional service and anticipating their...


  • London, Greater London, United Kingdom Belmond Full time

    The Cadogan, A Belmond Hotel is seeking a Housekeeping Supervisor to oversee the daily operations of the Housekeeping department and ensure that cleanliness and guest satisfaction are maintained to the highest standards.**Key Responsibilities:**Supervise housekeeping staff and ensure proper training and development. Coordinate and assign daily tasks to...


  • London, Greater London, United Kingdom Belmond Full time

    The Cadogan, A Belmond Hotel is seeking a Housekeeping Supervisor to oversee the daily operations of the Housekeeping department and ensure that cleanliness and guest satisfaction are maintained to the highest standards.**Key Responsibilities:**Supervise housekeeping staff and ensure proper training and development. Coordinate and assign daily tasks to...