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Housekeeping Operations Manager

2 months ago

London, Greater London, United Kingdom The Langham, London Full time

Job Opportunity

The Langham, London is seeking a skilled Housekeeping Manager to join our team. As a key member of our housekeeping department, you will report to the Director of Housekeeping and work closely with the Assistant Executive Housekeeper.

Key Responsibilities:

  • Ensure guest satisfaction by providing exceptional service and anticipating their needs.
  • Lead and motivate a team of housekeeping staff, providing training, coaching, and support to ensure high-quality service.
  • Assist with administrative tasks, including roster management, timesheet preparation, and cleaning schedules.

Requirements:

  • Previous experience in a supervisory or managerial role within a housekeeping department.
  • Ability to motivate and lead a team, with excellent communication and interpersonal skills.
  • High levels of resilience, tenacity, and drive, with a strong work ethic.

The Langham, London offers a range of benefits, including uniform, meals on duty, annual holidays, life insurance, and learning and development opportunities.