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Guest Services Assistant

1 month ago

London, Greater London, United Kingdom The Other House Full time

Experience the Art of Exceptional Service

The Other House is seeking a dynamic Guest Services Assistant to join our team in delivering unparalleled hospitality experiences to our residents and guests. As a key member of our front-of-house team, you will be responsible for providing exceptional service, ensuring seamless operations, and embodying the values of our brand.

Key Responsibilities:

  • Provide warm and welcoming service to residents, members, and guests
  • Assist with front-of-house operations, including check-in, concierge, and housekeeping
  • Collaborate with colleagues to deliver exceptional guest experiences
  • Ensure high standards of cleanliness, maintenance, and organization
  • Operate smart devices and computer systems to enhance guest experiences

Requirements:

  • Previous experience in a guest-facing environment, preferably in a luxury setting
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work flexible hours, including nights and weekends
  • Comfortable with technology and smart devices
  • Excellent command of English, both verbal and written

What We Offer:

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Access to exclusive staff perks and discounts
  • A fun and inclusive team culture

The Other House is an equal opportunities employer and welcomes applications from diverse candidates.