Executive Director of Care Services

5 days ago


Hassocks, West Sussex, United Kingdom Oyster Care Homes Full time
About the Role

Oyster Care Homes is seeking a highly skilled and experienced Executive Director of Care Services to join our team at Furze Field Manor. As a key member of our leadership team, you will be responsible for the overall management and direction of the home, ensuring that we provide the highest standard of care and services to our residents.

Key Responsibilities
  • Manage the day-to-day operations of the home, including the standards and quality of care, recruitment and training, communication with the team, and financial matters.
  • Recognize and assess individuals' needs, involving relevant professional agencies and relatives where needed, to formulate personalized care plans for each resident.
  • Provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm, and supportive.
  • Be responsible for understanding and complying with statutory and legal requirements relevant to the home.
  • Administer medication to residents as prescribed, accurately maintaining appropriate records, and responsible for ordering, checking in, and stock control of residents' prescribed medication.
  • Establish and maintain effective means of communication and good relationships with all stakeholders, both internal and external.
  • Recruit suitable team members, conduct effective inductions, and identify and meet training needs for the team.
  • Organize the team, including arranging rotas, ensuring adequate team members are employed, managing team absence, and controlling and monitoring the budget and expenditure of the home.
  • Support residents with their personal financial arrangements, maintaining confidentiality of all information.
  • Be responsible for the marketing, promotion, and sales of the home.
  • Deal with all prospective residents, including providing relevant information and guided tours, assessing new residents, and negotiating appropriate fees.
Requirements
  • Ability to control and manage budgets and accounts.
  • Knowledge of the principles of sales and marketing.
  • Skilled in the recruitment, selection, and retention of staff.
  • Committed to a structured approach to training and development of staff.
  • Understanding of the Health & Social Care Act and Health & Safety legislation.
  • Leadership qualities, enthusiasm, influencing, and motivational skills.
  • Excellent interpersonal skills.
  • Professional, confident, and warm personality.
  • Caring disposition, reliable, and punctual.
What We Offer
  • A permanent contract of employment.
  • A competitive rate of pay.
  • Support to complete an NVQ qualification.
  • A fully funded enhanced DBS check.
  • A job with purpose and satisfaction.
  • A fully funded Blue Light Card.
  • Pay Day Breakfast.
  • Free meal on shift.
  • Free on-site parking.


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