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Patient Pathway Coordinator
1 month ago
Job Overview
The role of Patient Pathway Coordinator is to provide expert management of patient pathways, ensuring a smooth journey for patients through the Cardiothoracic service. The post holder will ensure patient pathways are managed in an accurate and timely manner, consistent with the Trust Access Policy and Trust and local SOPs.
Main Duties
- Actively manage the administrative processes associated with patient pathways and the functioning and effectiveness of clinical teams.
- Be a key contact in providing patients with access to healthcare professionals, information on appointments, and assisting with other queries.
- Manage clinic profiles to ensure capacity is used efficiently, including regular monitoring of clinic utilisation and use of corrective actions on CRS when required.
- Provide an efficient and effective secretarial/PA service to a multidisciplinary team, including implementation of digital dictation/voice recognition services and quality assurance of documents and their distribution.
- Undertake small amounts of typing when letters fall outside of the remit of the trust digital dictation system.
- Implement Standard Operating Procedures (SOPs) and contribute to the development of SOPs.
Working for Barts Health
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate, and support an inclusive working environment.
Person Specification
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
