Genetic Patient Pathway Coordinator

2 days ago


London, Greater London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and motivated individual to join our Clinical Genetics Administration Team as a Genetic Patient Pathway Coordinator. This is an exciting opportunity to work in a busy and dynamic environment, ensuring that genetic patient pathways are effectively managed.

Key Responsibilities:
  • Monitor urgent referrals of patients and book appointments as necessary, coordinating patient requests, clinical priority, and staff clinic calendars.
  • Liaise with patients/families to arrange appointments as directed by the clinical team.
  • Ensure all requested appointments are booked within agreed time frames, while tracking and notifying appropriate clinicians where patients have not attended.
  • Work proactively to maintain 18-week waiting times targets, escalating potential breaches to departmental managers in a timely manner.
  • Collaborate with admin staff in other departments or hospitals to ensure clinic lists are correct and up-to-date, relaying any changes to affected clinicians and colleagues.
Requirements:

To be successful in this role, you will need:

  • A minimum of 5 GCSEs at grade C or equivalent in English and Maths.
  • Experience working in a patient/customer-facing role, preferably within the NHS.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues at all levels.
About Us

St George's University Hospitals NHS Foundation Trust is a leading provider of specialist care in South West London, Surrey, and beyond. We serve a population of around 5 million, offering a comprehensive range of health services from tertiary and trauma care to community services. As a valued member of our team, you will contribute to delivering high-quality patient care and playing a vital role in shaping the future of healthcare.



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