Hybrid IT Manager

2 weeks ago


Livingston, West Lothian, United Kingdom GMA Consulting Careers Full time
About the Role:
GMA Consulting Careers is seeking a highly skilled Hybrid IT Manager to join their team. As a Hybrid IT Manager, you will be responsible for the delivery and management of services provided to customers. This includes managing service governance, leadership of continual improvement and service improvement activities, escalation and exception management, and responsibility for the overall quality of services delivered to our customers in line with SLAs and contractual obligations.

The ideal candidate will have experience in the IT industry and a strong understanding of ITIL-aligned service management. You will also be required to practice ITIL standards, develop and maintain positive relationships with customers, colleagues and partners, and co-ordinate with other departments to achieve customer satisfaction.

We estimate the salary for this position to be around £55,000 - £75,000 per annum, depending on experience.

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