Service Delivery Manager

6 days ago


Livingston, West Lothian, United Kingdom GMA Consulting Full time

Job Overview

GMA Consulting is a dynamic IT services and consultancy organisation with a strong UK presence, offering hybrid working and excellent work-life balance.

The Service Delivery Manager role involves leading and managing IT service delivery teams to deliver high-quality results and improve customer satisfaction.

  • Key Responsibilities:
  • Developing and implementing service delivery strategies
  • Collaborating with stakeholders to identify and address service delivery issues
  • Monitoring and reporting on service delivery performance

In this role, you will have the opportunity to develop your leadership and communication skills, while working effectively in a hybrid environment.

About You

We are looking for an experienced IT professional with a strong background in service delivery management. Your ideal qualities include:

  • A proven track record of delivering high-quality results in a team environment
  • Excellent leadership and communication skills
  • Able to work effectively in a hybrid working environment

What We Offer

As a Service Delivery Manager at GMA Consulting, you can expect a competitive salary, reflecting your experience and qualifications. Our estimated salary range is between £60,000-£80,000 per annum, depending on your background and expertise.

We also offer a range of benefits, including opportunities for career growth and development, as well as a supportive and inclusive work environment.



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