IT Service Desk Analyst

11 hours ago


Hemel Hempstead, Hertfordshire, United Kingdom Rise Technical Recruitment Full time

**Company Overview:**

Rise Technical Recruitment is a well-established company, known for its commitment to providing great opportunities for staff to progress and forge a career within the business. Our company culture values teamwork, innovation, and customer satisfaction.

Job Description:

  • Provide technical support to the field service team with hardware and software solutions
  • Manage technical escalations end-to-end until resolution
  • Work in a hybrid office environment, with flexible working arrangements

Salary and Benefits:

  • A competitive annual salary of £32,000, based on location and experience
  • Full training on specialist equipment and systems, including software and hardware solutions
  • The opportunity to take the technical lead and become the go-to specialist
  • 37.5 hour working week rotated shift pattern

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