Software and Hardware Expert
11 hours ago
About the Role:
We are seeking a skilled Technical Support Specialist / Service Desk Analyst (EPOS) to join our team at Rise Technical Recruitment Limited. As a key member of our technical support team, you will provide expert support to our field service team, resolving technical queries and escalating issues as necessary.
">Responsibilities:
- ">
- Provide expert technical support to our field service team">
- Manage technical escalations end to end until resolution">
- Work collaboratively with our technical team to resolve complex technical issues">
- Maintain accurate records of technical issues and resolutions">
Requirements:
To be considered for this role, you will need:
- ">
- Experience in software, hardware, or electro-mechanical environments">
- Strong technical skills and knowledge of EPOS systems">
- Excellent communication and problem-solving skills">
- A strong commitment to delivering high-quality technical support">
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