IT Service Delivery Coordinator
2 days ago
**Job Description:**
We are seeking a highly skilled IT Service Delivery Coordinator to join our team in Hemel Hempstead. As a key member of our operations team, you will be responsible for coordinating team efforts, standardising processes, and ensuring that service performance aligns with organisational goals.
The successful candidate will have a proven track record in managing service desks across multiple sites, with a strong focus on adhering to SLAs and promoting continuous improvement.
**Key Responsibilities:**
- Coordinate team efforts to ensure efficient service delivery.
- Standardise processes for consistent service delivery.
- Regularly monitor and analyse performance metrics to identify areas for improvement.
**Requirements:**
- Minimum 5 years of experience in service delivery management or similar roles.
- Proven track record managing service desks across multiple sites.
- Strong leadership, communication, and team management skills.
**Estimated Salary:** £40,000 - £50,000 per annum.
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