IT Service Delivery Coordinator

2 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Connexa Technology Limited Full time

**Job Description:**

We are seeking a highly skilled IT Service Delivery Coordinator to join our team in Hemel Hempstead. As a key member of our operations team, you will be responsible for coordinating team efforts, standardising processes, and ensuring that service performance aligns with organisational goals.

The successful candidate will have a proven track record in managing service desks across multiple sites, with a strong focus on adhering to SLAs and promoting continuous improvement.

**Key Responsibilities:**

  • Coordinate team efforts to ensure efficient service delivery.
  • Standardise processes for consistent service delivery.
  • Regularly monitor and analyse performance metrics to identify areas for improvement.

**Requirements:**

  • Minimum 5 years of experience in service delivery management or similar roles.
  • Proven track record managing service desks across multiple sites.
  • Strong leadership, communication, and team management skills.

**Estimated Salary:** £40,000 - £50,000 per annum.



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