Service Delivery Manager
1 month ago
We are seeking an experienced Senior Service Owner to lead our operational services, ensuring seamless delivery and high customer satisfaction. The successful candidate will oversee the day-to-day management of software services, Cloud infrastructure, and applications.
Key Responsibilities- Accountable for delivering operational services to customers, adhering to OLAs, SLAs, and KPIs.
- Monitor service performance, identifying areas for improvement and implementing corrective actions.
- Develop and maintain service management processes and procedures aligned with best practices.
- Certification in ITIL or similar service management frameworks.
- Knowledge of best practices in customer success and service delivery.
- Experience with Cloud infrastructure and application management.
Estimated Salary: £65,000 - £85,000 per annum, depending on experience.
This is a full-time position based in the UK. Candidates must have a pre-existing right to work and travel within the country.
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Service Delivery Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Austin Fraser Full timeJob OverviewAustin Fraser seeks a seasoned Service Delivery Manager to lead its service delivery team in Hemel Hempstead.This is an office-based role with some travel required, offering a competitive salary of £60,000 - £80,000 per annum.
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Operations Manager
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Vector Resourcing Full timeVector Resourcing is looking for an accomplished Operations Manager - Service Delivery to join our team.About the PositionThis is a challenging role that requires a strategic thinker with excellent leadership and analytical skills to drive business growth and continuous improvement within the service desk and support teams.Key Responsibilities:Lead and...
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Senior Service Delivery Manager
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Hemel Hempstead, Hertfordshire, United Kingdom NECSWS Full timeWe're seeking an experienced Senior Service Delivery Manager to oversee the day-to-day management of our software services, Cloud infrastructure (AWS and Azure), and applications.">">Key ResponsibilitiesAccountable for the delivery of our operational services to customers, ensuring adherence to OLAs, SLAs and KPIs, and minimising any service credits...
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Service Delivery Project Manager
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IT Service Delivery Coordinator
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Service Delivery Director
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Hemel Hempstead, Hertfordshire, United Kingdom Vector Resourcing Full timeVector Resourcing seeks a seasoned Service Delivery Director to lead and optimize service delivery across multiple locations.About the RoleThis is a fully office-based position based in Hemel Hempstead with travel to Manchester. The successful candidate will be responsible for ensuring consistency, quality, and high performance within the service desk and...
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Service Delivery Specialist
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Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full timeAbout the OpportunityHamilton Barnes Associates Limited is seeking a skilled Service Delivery Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.The successful candidate will be responsible for managing incident coordination and...
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Service Delivery Manager
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Service Delivery Manager
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IT Service Delivery Expert
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Supply Chain Frozen Manager
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Logistics Operations Manager
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeJob Title: Logistics Operations ManagerAs a Logistics Operations Manager at Food Service Logistics, you will play a pivotal role in ensuring the smooth operation of our transport division.Key Responsibilities:Oversee the daily activities of drivers and coordinators to guarantee timely and efficient delivery.Manage the fleet of vehicles, adhering to...
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Device Service Delivery Specialist
1 day ago
Hemel Hempstead, Hertfordshire, United Kingdom NEC Software Solutions Full timeAbout the RoleWe are currently seeking an experienced Device Service Delivery Specialist to join our team at NEC Software Solutions. As a key member of our Registries Support Team, you will be responsible for delivering exceptional service support to medical device suppliers. This is an excellent opportunity to utilize your technical expertise to drive...
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Logistics Network Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeFood Service Logistics is seeking a highly skilled Frozen Network Manager to oversee our frozen operation. Estimated salary: £45,000 - £60,000 per year.The role involves managing and driving efficiencies in the newly introduced frozen delivery solution across our network. Key responsibilities include:Tracking performance through effective KPI reporting and...
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Transportation Operations Manager
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeOverviewFood Service Logistics is seeking an experienced Transport Team Manager to oversee the transport division supporting our customer Starbucks. This role involves managing the drivers and activities to guarantee that we consistently meet and strive to exceed our clients' expectations.This position requires a strong leader who can manage the fleet of 26...
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Logistics Operations Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeAbout Food Service LogisticsWe are a leading provider of food service logistics solutions, dedicated to ensuring the safety and quality of our customers' products. With a strong focus on customer satisfaction and operational excellence, we complete over 5,000 deliveries per week of chilled and ambient products for a well-known International Coffee brand.
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HGV Management Specialist
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Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeAbout the RoleThe Transport Team Manager will be responsible for leading the transport division and ensuring that we consistently meet and exceed our client's expectations. This role requires a strong leader who can manage the fleet of vehicles while keeping expenses under control and overseeing operational needs.Key ResponsibilitiesLead the transport...
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Senior Network Operations Manager
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full time £55,000 - £65,000Frozen Network Manager Role OverviewAt Food Service Logistics, we are committed to delivering exceptional service and ensuring the highest level of safety for our customers. As a Frozen Network Manager, you will play a critical role in our team, overseeing the frozen delivery operation and driving efficiencies across the network.Key Responsibilities:Manage...
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Logistics Operations Manager
1 day ago
Hemel Hempstead, Hertfordshire, United Kingdom Food Service Logistics Full timeJob OverviewWe are seeking a highly skilled Transportation Team Manager to join our team at Food Service Logistics. As a key member of our operations team, you will be responsible for overseeing the transport division supporting our customer Starbucks.This is a full-time, permanent position with a 4 on 4 off pattern and a daytime shift with occasional night...
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Manager of Service Excellence
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Austin Fraser Full timeWe're looking for a results-driven Service Delivery Manager to join our team at Austin Fraser. In this critical role, you'll be responsible for overseeing the day-to-day activities of our operations team and driving business growth through exceptional service delivery.This is a fantastic opportunity to develop your career as a leader in service delivery,...