Park Bookings Officer

1 month ago


Leicestershire, United Kingdom Leicestershire County Council Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our bookings team at Beaumanor Activities. As a key point of contact for schools and educational settings, you will be responsible for managing bookings from initial enquiry to final invoice.

Key Responsibilities
  • Follow up on sales opportunities and offer alternative options to secure business
  • Liaise with external and internal customers to ensure high customer service standards
  • Answer enquiries by telephone, email, and in person, and provide accurate information and support
  • Forward plan for educational bookings and manage the 3-year bookings diary
  • Prepare programmes for visiting groups, update and amend programmes as needed, and prepare paperwork for visiting schools, catering team, finance team, and instructing staff
  • Input information onto databases, spreadsheets, and other formats, and extract information as required
  • Maintain and upkeep office filing and database systems, and provide general administrative support to Beaumanor Activities
About You

We are looking for a motivated and flexible individual with excellent communication and organizational skills. You will have a good standard of education, including GCSE Grades A-C / 9-4 in English and Mathematics, and experience of working in an admin setting, producing concise and accurate reports. You will also have the ability to plan, organize, and prioritize work to meet deadlines and maintain confidentiality.

We offer a supportive and flexible working environment, with opportunities for training and development. If you are a team player with a positive attitude to public communications and customer care, we would love to hear from you.



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