Parking Enforcement Officer
4 weeks ago
The Parking Administrator will provide administrative support to the parking services team, working as part of a small team to provide parking enforcement and permit arrangements. This will involve being the first point of contact for customers, investigating and responding to challenges and representations, and preparing and producing correspondence for appeal hearings.
Key Responsibilities- Investigate and respond to customer queries and challenges in a timely and professional manner.
- Prepare and produce correspondence for appeal hearings, including letters and reports.
- Process queries and reconcile payments in respect of penalty charge notices and resident parking permit queries.
- Provide administrative support to the parking services team, including data entry and record-keeping.
- Work flexibly and under pressure to meet tight deadlines with minimum supervision.
To be successful in this role, you will have:
- NVQ Level 3 (or NVQ 2 plus willingness to undertake Level 3) in Business and Administration or equivalent qualification.
- Experience of administration and/or financial processes.
- Experience of working with the public, particularly dealing with irate or distressed customers by phone or in person.
- Ability to work flexibly and under pressure in order to meet tight deadlines with minimum supervision.
- Ability to produce work to a consistently high standard.
We are committed to providing a supportive and inclusive work environment, and we offer a range of benefits to our employees, including:
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and fast-paced environment.
- Access to training and development opportunities.
- A flexible working arrangement that suits your needs.
If you are interested in this role, please submit your application, including your CV and a covering letter, to the contact details below.
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Parking Enforcement Officer
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleThe Parking Administrator will provide administrative support to the parking enforcement team, ensuring the smooth operation of parking permit arrangements and enforcement activities.Key responsibilities include investigating and responding to customer queries, processing payments, and maintaining accurate records.The ideal candidate will have...
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Parking Enforcement Officer
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Parking Enforcement Officer
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Parking Enforcement Officer
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Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the Role:The Parking Administrator will provide administrative support to the parking service, working as part of a small team to deliver parking enforcement and permit arrangements. This will involve being the first point of contact for customers, responding to challenges and representations, and preparing correspondence for appeal hearings.Key...
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Parking Enforcement Officer
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Parking Enforcement Officer
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Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleThe Parking Administrator will provide administrative support to the parking services team, working as part of a small team to provide parking enforcement and permit arrangements. This will involve being the first point of contact for customers, investigating and responding to challenges and representations, and preparing and producing...
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Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a skilled and reliable individual to join our team as a Driver (Enforcement Vehicle) at Leicestershire County Council. As a key member of our team, you will be responsible for driving a County Council operated vehicle to Schools and other locations across Leicestershire during term time.Key ResponsibilitiesDrive the Council's...
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