Customer Experience Director

About the Role:We are seeking a highly skilled Customer Experience Director to join our team. As a key member of our organization, you will be responsible for managing multiple customer accounts and developing successful partnerships.In this role, you will take ownership of existing accounts, onboard new partners/customers, and grow existing relationships...

About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team in Belfast City Centre. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.Key ResponsibilitiesManage a team of customer service representatives to achieve...

About UsAir-tastic Limited is part of Northern Ireland's biggest and best leisure brand, offering a unique entertainment experience for all ages. Our centres feature Ten Pin Bowling, War of the Worlds Laser Tag, Inflata Park, Soft Play Centre, Amusement Arcades, and a licensed NY Kitchen Diner.We are committed to providing a fun and inspiring customer...

Key Responsibilities:- Provide world-class customer service to ensure high levels of customer satisfaction and loyalty- Lead and manage a team of Sales Advisors to achieve sales targets and deliver outstanding customer experiences- Oversee the daily operations of the store, including inventory management, visual merchandising, and cash handling- Analyze...

About Us: Air-tastic Limited is a leading leisure brand in Northern Ireland, operating the Airtastic Entertainment Centre in Newtownabbey. With a focus on delivering exceptional customer experiences, we strive to become a premier leisure destination in NI, ROI, and the UK. We offer a variety of activities, including ten-pin bowling, laser tag, inflatables,...

Lead as a Customer Success Director and Shape the Future of Our CustomersWe are seeking a highly skilled and experienced individual to lead our Customer Success team as a Customer Success Director.In this role, you will be responsible for developing a good understanding of the market and customers to anticipate future needs, identify and drive opportunities...

We are seeking a Customer Service Director to join our team at Winemark. As a Customer Service Director, you will be responsible for providing the best possible service to customers, thereby maximizing sales and profit.Key ResponsibilitiesCustomer Relations/Selling Skills: Promote a professional and quality level of customer service to existing and new...

Join Our Customer Service Team as a Customer Service DirectorWe are seeking an experienced Customer Service Director to join our team in Belfast. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and leading a team of sales advisors.Key Responsibilities:Lead and...

About the OpportunityWe are proud to partner with many charities and sustainability partners, giving something back is an important part of our ethos. Our stores are designed to provide stylish solutions for every occasion, and our purpose is to make it easy for men to dress well.The Customer Service Director will be responsible for leading and motivating...

Ocho, a leading provider of technology training solutions worldwide, is seeking an experienced professional to fill the role of Customer Success Director in our Belfast office. As a trusted advisor, you will be responsible for managing client relationships daily, ensuring delivery, training, adoption, and satisfaction.The ideal candidate will have 2-4 years...

About the Role:The Program Director for Customer Success will be responsible for developing and implementing strategies to improve customer experiences across the entire customer journey. This will involve working closely with cross-functional teams to identify areas for improvement and develop solutions that meet customer needs.The ideal candidate will have...

The Moxys Belfast team is looking for a skilled Guest Experience Director to join our dynamic leadership team. As a key player in shaping the guest journey, you will be responsible for delivering exceptional service and creating unforgettable moments for our guests.Responsibilities: Lead and manage the Front Office team to ensure seamless service...

Innovation Factory is a stunning creative space just 10 minutes from the city centre, offering a wide selection of office space, shared space and conference facilities to a growing community of innovators in Belfast. Our community is an eclectic mix of entrepreneurs looking to start their own projects and established companies looking to develop and grow....

Job Summary:We are seeking a skilled Customer Experience Manager to lead our efforts in delivering exceptional customer experiences. This role will be responsible for working cross-functionally to map out customer journeys, program manage experience improvements, and consult on what is best for Rapid7 customers with internal teams.This position requires a...

Job Title: Customer Experience ProfessionalCompany Overview: At Realtime Recruitment, we pride ourselves on delivering exceptional customer experiences. We are now seeking a Customer Experience Professional to join our team in Belfast.Salary: ££60,000 - £80,000 per annum.Job Description: In this role, you will be responsible for driving customer success...

Job Title: Customer Experience SupervisorEstimated Salary: £15.00 - £18.00 per hour (dependent on experience)Job DescriptionThe Customer Experience Supervisor will be responsible for providing exceptional customer service, resolving any issues promptly, and building relationships with customers.Provide exemplary customer service and resolve any issues...

Rituals is a luxury lifestyle brand that offers a wide range of products and services to enhance the customer's shopping experience.As a Rituals Advisor, you will be responsible for delivering exceptional customer service and ensuring that every customer interaction is memorable and enjoyable. You will work closely with your Store Manager and Assistant Store...

Job Overview: We are seeking a Customer Experience Manager to join our team at Winemark. As a key member of our sales team, you will be responsible for providing exceptional customer service and maximizing sales and profit.The successful candidate will have previous experience of an EPOS system and cash handling, as well as stock handling and control. They...

Job Summary: We are seeking a Commercial Vehicle Technician Assistant to join our team at Customer Labs. The successful candidate will be responsible for handling customer enquiries and supporting our technicians in the workshop.">Key Responsibilities:Handle incoming and outgoing customer communications via phone, email, or in-personSupport technicians in...

We are looking for a Customer Experience Specialist to join our team at Agnew Group. As a Sales and Service Representative, you will play a key role in delivering an outstanding customer experience, meeting and exceeding targets, and developing strong relationships with our customers.Key responsibilities include:Providing exceptional customer service and...