Helpdesk Workflow Specialist
1 day ago
About the Role:
We are seeking an experienced Maintenance Coordination Professional to join our team in the Helpdesk and Maximo processes, responsible for planning and coordinating workflow, monitoring CAFM data, and supporting the Operational Planned Maintenance Team.
Job Description:
- Managing client call handling and creation of faults on CMMS systems.
- Coordinating the CAFM system for the Hard FM team.
- Tracking CAFM data for Estates Maintenance Services.
Key Accountabilities:
- Client call handling and creation of faults on CMMS systems.
- Coordinating the CAFM system for the Hard FM team.
- Tracking CAFM data for Estates Maintenance Services.
- Providing scheduled reports to clients.
- Representing clients in working groups for Health & Safety Legislation.
Essential Skills:
- Proven experience within a similar role.
- Excellent communication skills.
- Able to demonstrate problem-solving skills.
- Works well in a pressurised environment.
- Aware of relevant Health & Safety and legislative matters.
Estimated Salary: £40,000 - £50,000 per annum
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