Digital Transformation Specialist

3 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Greene King Full time

Greene King is seeking a skilled Digital Transformation Specialist to join our team. As a key member of the Digital Customer Engagement team, you will play a pivotal role in transforming digital delivery.

This exciting opportunity offers the chance to take our Braze implementation to the next level, maximising platform capability and delivering compelling customer journeys through hyper-targeted campaigns.

The ideal candidate will have experience with CRM systems, data management, and technical delivery. Strong communication and problem-solving skills are essential for success in this role.

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience.

Key Responsibilities:

  • Manage and develop high-volume campaigns at a fast pace, interfacing between CRM teams, data, design, and developers
  • Lead the business on new innovative or scalable ways to do CRM execution
  • Strong relationships with Braze CSM team to ensure new opportunities and functionality are understood and tested
  • Responsibility for the management and development of a team of internal developers
  • Proven experience in delivering high-quality marketing automations that deliver significant benefits

Requirements:

  • Braze experience preferable (or experience of a similar role with a comparable platform)
  • Ability to multitask and manage multiple projects simultaneously
  • Experience of managing and developing a team of developers
  • Confident facilitator, clear communicator, problem solver, and stakeholder manager

We provide a dynamic and supportive work environment, with opportunities for professional growth and development.



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