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IT Support Specialist

2 months ago

Woking, Surrey, United Kingdom CV-Library Full time

Job Summary:

We are seeking a highly skilled IT Support Engineer to join our team at CV-Library. As an IT Support Engineer, you will be responsible for installing and supporting IT systems and infrastructure for our clients.

Key Responsibilities:

  • Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients.
  • Assist with managing company internal IT systems.
  • Work closely with Sales Account Managers and clients to develop proposals that are technically ratified.
  • Assist with IT project implementations, from planning and design, through to completion.
  • Maintain all internal performance targets.
  • Always follow a best practice approach to cyber and network security.
  • Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application.

Requirements:

  • Microsoft technologies: 365, Azure, Windows, AD, Server OS.
  • Cyber security: firewalls, web filters, advanced protection and recovery.
  • Networking: Configuring, maintaining & troubleshooting.
  • Configuring & maintaining devices with Microsoft Endpoint Management.
  • Willing to travel to customer sites within the UK.
  • Flexible with work hours, successful candidate will take part in an extended support rota.
  • A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security).
  • Experience of working with and supporting a range of information technologies.
  • A minimum of three years' experience in a similar IT role.