Mental Health Support Specialist

4 weeks ago


Woking, Surrey, United Kingdom Catalyst Support Full time
About the Role

Catalyst Support is seeking a highly skilled and compassionate individual to join our team as a Safe Harbour Support Worker. In this role, you will play a vital part in providing a safe and supportive environment for individuals experiencing mental health crises.

Key Responsibilities
  • Provide support to clients attending the Safe Harbour, both in-person and virtually, and in the community.
  • Utilize a range of skills, including active listening, motivational interviewing, and cognitive behavioral techniques, to facilitate positive change.
  • Design and deliver planned and ad-hoc one-to-one and group interventions as part of a six-week rolling wellness programme.
  • Induct clients and create collaborative and individualized care plans, facilitating the setting of SMART goals.
  • Respond to referrals within 48 hours and maintain electronic attendance and participation records.
  • Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained.
  • Assist clients in de-escalating and managing impulsivity, intense emotions, and relationship difficulties.
  • Create safety plans for individuals experiencing thoughts of self-harm, suicide, and other risk-taking urges.
  • Risk assess clients attending in acute mental health crisis and contact relevant parties as necessary.
Person Specification
  • Robust professional boundaries.
  • Experience working in the mental health field.
  • Sound working knowledge of Safeguarding legislation.
  • Experience delivering person-centered interventions relating to mental health.


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