Customer Service Specialist

2 weeks ago


Oxford, Oxfordshire, United Kingdom Levi Strauss & Co Full time

Company Overview:

Levi Strauss & Co. is a world-renowned denim brand that values change and ideas. As a Keyholder, you will be the fundamental link between our products and customers.

About the Role:

This part-time position is responsible for delivering exceptional customer service through teamwork and living our brand values. You will support Store Management with daily tasks and store duties, motivate and encourage the sales team to deliver outstanding results, and ensure strong visual standards across the store.

Key Responsibilities:

  • Provide top-notch customer service through collaboration and commitment to our brand values
  • Collaborate with the Store Management team on daily tasks and store responsibilities
  • Motivate and support the sales team to achieve exceptional results and meet personal targets
  • Offer guidance and direction to the sales team to enhance their development and ensure key performance indicators are met
  • Maintain high-quality visual standards throughout the store
  • Assist with stock room organization and deliveries
  • Take charge of opening and closing the store when senior managers are absent

Our Ideal Candidate:

We seek an individual who shares our values and is passionate about the Levi's brand. A background in driving KPIs and sales targets within retail, along with excellent customer service skills, is essential. The ability to work collaboratively as a team player and support management where needed is crucial, as well as experience managing a team on the shop floor.

Benefits and Salary:

This role offers a competitive salary of £8-10 per hour (part-time) and access to exclusive benefits as part of the LS&Co. family. You will also have the opportunity to develop valuable skills for your future career at Levi's.

Location:

Oxford, United Kingdom

Job Type:

Part-time



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