Warranty Coordinator
2 days ago
About the Role
We are seeking a highly organized and process-driven individual to join our Aftersales team as a Warranty Executive. As a key member of our team, you will be responsible for overseeing warranty work and ensuring the correct steps are followed to complete warranty work correctly.
Key Responsibilities
- Ensure the accurate and timely completion of all Warranty and department administration
- Achieve all allocated objectives for the department and operate within the law at all times
- Plan and manage time carefully to ensure all tasks are achieved within the agreed time scales
- Greet customers and visitors promptly, courteously, and professionally
- Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
About Us
Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including competitive salary, bonus, and OTE scheme, 25 days annual leave, life assurance, and pension scheme.
Requirements
- Previous administration experience, ideally with manufacturer warranties
- Confident IT skills, ideally with Kerridge experience (full training is provided)
- Process-driven and organized, able to manage time and workload effectively
- Able to build good working relationships in your wider team and enjoy talking to customers
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