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Warranty Coordinator
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Warranty Administrator to join our team at Marshall Motor Group. As a Warranty Administrator, you will play a crucial role in ensuring the smooth operation of our warranty processes, working closely with our workshop and service advisor teams.
Key Responsibilities
- Manage and coordinate warranty work, ensuring accurate and timely completion of all warranty and department administration tasks.
- Work closely with the workshop and service advisor teams to ensure the correct steps are followed to complete warranty work correctly.
- Plan and manage time effectively to achieve all allocated objectives for the department, operating within the law at all times.
- Provide excellent customer service, greeting customers and visitors promptly, courteously, and professionally.
- Ensure compliance with all Group, Manufacturer, and Statutory Legislation policies and practices.
About Us
Marshall Motor Group is one of the UK's leading car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including 25 days annual leave plus bank holidays, life assurance, and a pension scheme.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work with a leading car dealer group.
- A supportive and collaborative team environment.
- Professional development and training opportunities.
