Senior Collections Specialist
3 days ago
At Utility Collections Ltd, we are seeking an experienced Field Manager to join our team. The successful candidate will have a proven track record of driving performance levels for a team of field-based collections specialists and will be responsible for managing the recruitment process to ensure head count meets operational requirements.
This is an exciting opportunity for a senior collections specialist to take their career to the next level and lead a high-performing team. The Field Manager will be responsible for creating and delivering training and development routines for all new employees, ensuring quality standards meet minimum business standards.
Key responsibilities of the Field Manager include:
- Managing quality of work and service levels across all staff
- Implementing and managing development strategies to increase team productivity, performance, and quality standards through defined KPIs
- Monitoring data performance to maximise revenue streams from each client base
- Supporting the Head of Operations in identifying weaknesses and opportunities for continuous improvement
Benefits of this role include a salary of £50,000, six monthly bonus incentive based on KPIs, and a range of benefits including a company car and petrol card, company mobile, company laptop, and 24 days paid holiday not including bank holidays.
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Field-Based Collections Specialist Leader
4 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeJob Title:Field-Based Collections Specialist LeaderAbout the Role:The Field-Based Collections Specialist Leader will be responsible for driving performance levels for a team of field-based collections specialists. This role involves managing the recruitment process to ensure headcount meets operational requirements, creating and delivering training and...
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Financial Collections Specialist
12 hours ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeAbout UtilityCollections LtdYour experience of the collections industry has probably felt transactional to this point. It's different here at Utility Collections; we are a fast-growing commercial energy company, and as an Early Collections Debt Specialist, you will play a key role in driving our success.As an Early Collections Debt Specialist, you will be...
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Collections Performance Manager
3 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeJob Title:Collections Performance ManagerAbout the Role:The Collections Performance Manager will be responsible for driving performance levels for a team of field-based collections specialists. This role involves managing the recruitment process to ensure headcount meets operational requirements, creating and delivering training and development routines for...
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Early Collections Debt Resolution Specialist
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeAbout Utility Collections Ltd">Join a dynamic team of professionals who are passionate about making a positive impact in the collections industry. As an Early Collections Debt Resolution Specialist at Utility Collections Ltd, you will play a vital role in driving early resolution and delivering exceptional customer experiences.">Your Role:">Estimated Salary:...
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Financial Collections Expert
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeCompany InformationUtility Collections Ltd operates in the commercial energy debt recovery sector, partnering with energy suppliers and their clients. We focus on consultative collections, addressing the unique needs of business energy consumers.Job OpportunityWe are seeking an Early Collections Debt Specialist to join our team, working closely with...
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Energy Collections Professional
2 weeks ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeYour New RoleWe are looking to further increase our team of Early Collections Debt Specialists to meet growing client demand while maintaining exceptionally high service standards.
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Early Collections Credit Professional
7 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full time £27,000 - £28,500Utility Collections Ltd is a dynamic commercial energy company that requires an experienced Energy Debt Recovery Specialist to manage our growing portfolio of energy debt accounts. In this role, you will work closely with customers to identify opportunities for early collections and develop tailored strategies to drive revenue growth.About the Role:As an...
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Senior Accounts Recovery Specialist
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeAbout Utility Collections Ltd">Our team is passionate about collections, focusing on early resolution to drive positive outcomes for customers. As a Senior Accounts Recovery Specialist at Utility Collections Ltd, you will play a vital role in achieving this goal.">Your Role:">Estimated Salary: £27,000 - £28,500 per annum">Location: Poulton le Fylde, FY6...
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Collections Team Supervisor
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeJob Title: Collections Team SupervisorUtility Collections Ltd is seeking a highly skilled professional for this critical role based in Poulton with regular national travel.The ideal candidate will be responsible for supervising a team of field-based collections specialists, driving performance levels, and meeting operational demands.Estimated Salary:£50,000...
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Early Collections Debt Professional
2 weeks ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeBecome a key player in our debt recovery team at Utility Collections Ltd, a forward-thinking commercial energy company.">About the Role:">Credit Control specialist needed to identify and pursue early payment opportunitiesProfessional communication skills required to build strong relationships with customersThe ideal candidate will have a solid understanding...
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Senior Account Manager
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full time £27,000 - £28,500Utility Collections Ltd is seeking a highly skilled Senior Account Manager to join their team in an Energy Debt Recovery Specialist role.About the Role:The successful candidate will be responsible for managing a portfolio of energy debt accounts, identifying opportunities for early collections and working closely with customers to negotiate payment plans.Key...
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Debt Collection Manager
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full time £27,000 - £28,500About Utility Collections LtdWe're a dynamic commercial energy company seeking a talented Credit Controller to join our team. In this role, you'll have the opportunity to utilize your expertise in credit risk analysis and management to drive business growth and ensure the effective management of our customers' accounts.The successful candidate will have a...
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Debt Recovery Specialist
2 weeks ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeJob OpportunityCredit Controller (Early Collections Debt Specialist) - A Unique ChallengeWe are seeking a skilled Debt Recovery Specialist to join our team at Utility Collections Ltd. This role offers an exciting opportunity to work in the collections industry, focusing on early debt collection.Estimated Salary: £27,000 to £28,500 per annumLocation:...
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Debt Recovery Specialist
3 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeAre you looking for a new challenge in the collections industry?">We have an exciting opportunity at Utility Collections Ltd, a fast-growing commercial energy company, where you can use your skills to make a real difference.About Us:">We are different: In this role, you'll be part of a collaborative team that prioritizes relationships and understanding over...
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Credit Collection Specialist
3 weeks ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Full timeJob DescriptionThe role of the Credit Control Agent is to proactively communicate with commercial energy consumers to negotiate settlement or alternative resolution. This involves analysing customer queries, acting as an intermediary between the account holder and the energy supplier, negotiating payments, and identifying vulnerable customers.The ideal...
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Debt Recovery Specialist
7 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeJob OverviewWe are seeking an experienced Debt Recovery Specialist to join our team at Utility Collections Ltd. This role involves managing a portfolio of indebted client accounts, promoting timely collection, and reducing outstanding payments.The ideal candidate will have exceptional communication skills, strong telephone manner, and experience within the...
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Senior Field Manager Position
3 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeJob Title: Senior Field Manager PositionUtility Collections Ltd seeks an experienced professional for this pivotal role based in Poulton with regular national travel.The successful candidate will be responsible for driving performance levels and meeting operational demands for a team of field-based collections specialists.Estimated Salary:£50,000 per annum,...
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Energy Debt Specialist
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full time £27,000 - £28,500About Utility Collections LtdAs a fast-growing commercial energy company, we're looking for an experienced Credit Controller to join our team. This is an exciting opportunity to take your career to the next level and work with a dynamic company that values innovation and customer satisfaction.Our ideal candidate has a proven track record in early collections...
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Energy Debt Recovery Specialist
7 days ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full time £27,000 - £28,500We are looking for an Early Collections Credit Professional to join our team at Utility Collections Ltd. As an Energy Debt Recovery Specialist, you will play a critical role in managing our energy debt portfolio and driving revenue growth through effective debt recovery strategies.About the Role:You will be responsible for analyzing customer data,...
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Credit Risk Specialist
1 week ago
Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full timeCompany OverviewAbout Utility Collections Ltd:We operate in the fast-growing commercial energy debt recovery sector, partnering with energy suppliers and their clients. Our unique approach focuses on consultative collections, addressing the complex circumstances faced by business energy consumers.Job SummaryAn exciting opportunity has arisen for an Early...